Annual Maintenance contracts (AMC)
You are focused on your business. And IT is a critical tool for your business. Any downtime of your IT resources can ruin that focus. You do not want to worry about your IT resources while focused on your business.
You would like your IT equipment to be looked after by someone who is focused on IT services. And you can trust creative to do it for you. We can take up Annual Maintenance contract service for all your computers and IT infrastructure. Skilled technicians, sufficient backup equipments and spares enable us to give you commitments that can be honored.
On-site & In-time support in case of failure.
Standby equipment provided in case of service delay.
All required labour for tasks such as consultancy, configuration of hardware and software, problem solving and networking.
Virus & spyware checks.
Installation and configuration of new hardware.
Network administration and configuration.
All spares in case of AMC only.
AMC does not cover the following:
Any consumable like printer cartridges, laser toners, priner heads, stationary & UPS battery.
All laptops are covered only under ASC.
Software support where licensed anti-virus software is not installed.
Large cost savings compared to individual calls.
Fixed annual rate to allow easy budgeting.
Discounts on new products.
Preventative maintenance - periodic checks on your system before problems occur.